A person would describe a Target guest advocate position on a resume by highlighting the job duties and customer service skills. A resume for a Target guest advocate should also include skills in problem-solving and communication skills.
Advocates of guest experience at Target are those who welcome, thank, and provide guest services by focusing on guest interaction and recovery. Advocates of both physical and digital services and solutions are knowledgeable about capabilities and features that drive adoption, usage, and ultimately guest loyalty.
Resumes for guest advocates who worked at Target should note the job duties they performed and the skills and knowledge they gained through performing these duties.
For example, one of the duties of a guest advocate is creating a welcoming experience by making a connection with guests by engaging in friendly and genuine conversation throughout each transaction.
This includes asking open-ended questions about the guest's shopping experience and using those questions to assess, understand, and determine how to tailor your approach.
This duty developed a guest advocate's communication skills, problem-solving skills, and customer service skills by requiring that they engage in genuine conversation, analyze problems that might be brought up, and provide a positive solution that will leave the customer satisfied with their experience at the Target store.
